Innovation and customer proximity are two of the pillars that have accompanied Matelco since its creation. This is how we can respond to the needs implied by the evolution of the automation of industrial processes in different sectors.
Its CEO, Anna Borrell, explains the keys to its success over more than 50 years and how Matelco is facing the new challenges of smart technologies.
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With its origins in the company INDUSTESA, created in 1956, what are the factors that led to the birth of Matelco?
In the 1950s, the evolution of industrial process automation was at a standstill. There was a great lack of imported equipment and no domestic production.
It was in these circumstances that the shareholders of INDUSTESA thought that the manufacture and sale of automation systems for the technological modernization of the industry was a subject of great projection.
With this idea in mind, in 1968 they bought Matelco. At that time, the company was provided with the facilities and human capital necessary to design and manufacture electronic automatisms for the control of industrial processes. Among these processes were: photoelectric devices, equipment for the control and measurement of levels in tanks and silos, systems for the control of machine manufacturing, etc.
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With more than half a century offering solutions for the control and automation of industrial processes, what needs does Matelco respond to in each of the industries in which it operates?
We offer our clients the collaboration of an experienced team. Highly qualified personnel capable of providing innovative solutions tailored to each industry.
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One of Matelco’s greatest strengths lies in constant innovation. Contribution to the evolution of industrial process automation in different industrial sectors. What is your secret to keeping up with all the systems and services you offer?
Continuously improving. Involving the people who work at Matelco, to work optimally and efficiently.
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In addition, in 1997 Matelco implemented a quality system for the constant renewal of the company. What does this update system consist of?
The main objective is to continue with the ISO 9001:2015 certification. In this way we will continue to analyze, review and improve our processes to be more efficient and provide a better service.
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Another of Matelco’s pillars is its team of professionals. What are the employees’ work processes to provide an optimal response to your customers’ needs?
Listen carefully to our customers. To see what your needs are and provide you with the best technical and economical solution for your industrial process automation. We also provide them with IT tools (CRM, ERP, CAD, 3D…) and cutting-edge technological tools to help them in their daily work.
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Among the list of projects carried out, we find services for large companies in sectors such as petrochemical, energy, chemical, etc. What steps has Matelco taken in its evolution to consolidate its position among these large multinationals?
Maintain important collaboration agreements with international companies that are technically leading in the products they manufacture. This allows us to offer integrated solutions of the highest quality and innovation.
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In addition to these steps, what other aspects do you consider key to Matelco’s success among its customers?
To be close to them and work with responsibility, honesty and rectitude.
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Currently, multiple changes are taking place in the production of industries, caused by the arrival of Industry 4.0 in the Spanish market. How do these changes affect Matelco and what new challenges does the company face in responding to new customer needs?
We have implemented new technologies in all MATELCO departments (administration, sales, logistics…), to be more efficient and offer a better service to our customers.
This has meant an organizational transformation. A new way of working, relating and communicating among workers. We offer the best solutions and thus promote the evolution of the automation of industrial processes to obtain excellent results.
