For us the technical assistance is an integral part of the products we offer.
It is for this reason that our commitment to customers is complete and offer a highly personalized service tailored to each client, offering :
Reliability of our service is provided with maximum consistency and accuracy.
Responsiveness and attitude when helping the customer to solve a need, always providing the right solution.
Quality and availability of services accompanying the sale and delivery, repair, maintenance, training, installation and warranty.
We focus on training and assume the changes as new opportunities for adaptation to emerging market needs.
Ask us any questions about the operation of ourequipment or services and one of our experts will address yourquery immediately.
MANAGE YOUR TALENT TEAM
We have a team of highly qualified engineers and technicians, specially trained for the training of technical staff in the same company or if you prefer also our headquarters in Castelldefels (Barcelona).Our courses are a great opportunity to convey to your staff valuable expertise and our expertise in solutions for industrial process automation.
Proper installation and commissioning of equipment are the guarantee of a reliable and correct operation thereof.Service commissioning of equipment is a significant cost savings and post-installation concerns.
Our commitment to quality allows us to propose your facility maintenance.We offer the possibility to outsource those tasks that do not want to perform internally, either because of their technical complexity or because it must be performed in long intervals.
Our technicians are available in case of breakdown or for any situation that requires your intervention.We have the training, equipment and necessary for diagnostic or repair tools in their facilities.We have our own workshops prepared for repairs of our equipment.
MATELCO has taken a series of measures related to the prevention of risks associated with Covidien-19, always in coordination with the recommendations of government and health organizations.
Our priority is the safeguarding of people, whether they are our customers, our employees, our suppliers or anyone in our usual environment.
For this reason, we have put in place certain contingency plans to prevent the spread of the virus.
Some of the measures taken are:
For any questions the MATELCO team is at your disposal.