Customers who trust us
Technical assistance
Comprehensive, personalized and efficient technical assistance
For us, technical assistance is an integral part of the products we offer. It is for this reason that our commitment to the customer is total and we offer a highly personalized service tailored to each client, offering them:
Reliability
Reliability that our service is provided with the utmost consistency and accuracy.
Attitude
Responsiveness and attitude when it comes to helping the customer to solve a need, always providing the appropriate solution...
Quality
Quality and availability of services accompanying the sale such as delivery, repairs, maintenance, training, installation and warranty.
Flexibility
We are committed to continuous training and assume changes as new opportunities to adapt to the emerging needs of the market.
Our technical service offers:
Training
We manage the talent of your team.
We have a team of highly qualified engineers and technicians, specially trained to train your technical staff in your company or if you prefer also in our headquarters in Castelldefels (Barcelona).
Our courses are a great opportunity to pass on to your staff valuable technical knowledge and all our experience in industrial process automation solutions.
Equipment start-up
The correct installation and commissioning of the equipment are the guarantee of a reliable and correct operation of the equipment. The equipment start-up service represents a significant savings in costs and post-installation concerns.
Maintenance contracts
Our commitment to the quality of your installation allows us to offer you its maintenance. We offer the possibility of outsourcing those tasks that you do not want to perform internally, either because of their technical complexity or because they must be carried out over long periods of time.
Field repairs
Our technicians are available in case of breakdown or for any situation that requires their intervention. We have the training, equipment and tools necessary to perform diagnostics or repairs at your facility. We have our own workshops prepared for the repair of our equipment.
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