MATELCO Cookies Policy

Due to the entry into force of the relevant amendment to the “Law on Information Society Services” (LSSICE) established by Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all web pages that use dispensable cookies, before it browses them.

What are cookies?

Cookies and other similar technologies, such as local shared objects, flash cookies or pixels, are tools used by web servers to store and retrieve information about their visitors, as well as to provide a proper functioning of the site.

By using these devices the web server is allowed to remember some data relating to the user, such as their preferences for viewing the pages of this server, name and password, products that interest them most, and so on.


According to the EU directive, cookies that require the informed consent of the user are analytics cookies and advertising and affiliation cookies, with the exception of those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user

What use do we give to different types of cookies?

Session cookies: Session cookies are those that last as long as the user is browsing the webpage and are deleted.

Persistent cookies: These cookies are stored on the user’s terminal for a longer time, making it easier to control the options provided without having to repeat certain settings each time you visit the website.

Own cookies: These are cookies created by this website and can only be read by the same site. For example: technical cookies for uploading images, web settings customization cookies, traffic analysis cookies, etc.

Third-party cookies: These are cookies created by third parties that we use for different services (e.g. website analysis or advertising).

According to its purpose:

Technical cookies: Technical cookies are those that are essential and strictly necessary for the proper functioning of a web portal and the use of the different options and services it offers. For example, those used for session maintenance, response time management, performance or validation of options, using security features, sharing content with social networks, and so on.

Personalization cookies: These cookies allow the user to specify or customize some features of the general options of the web page. For example, set the language, locale, or browser type.

Analytical cookies: Analytical cookies are those used by our web portal, to create browsing profiles and to know the preferences of its users in order to improve the range of products and services. For example, an analytical cookie would control the geographical areas of greatest interest to a user, which product is most accepted, and so on.

Advertising cookies: Advertising cookies allow you to manage your advertising space based on specific criteria. For example access frequency, edited content, etc. Advertising cookies allow through the management of advertising to store information of behavior through the observation of habits, studying the accesses and forming a profile of preferences of the user, to offer advertising related to the interests of your profile.


PHPSESSID: Technical and strictly necessary cookie containing the session ID. Removed when the browser is closed.

_lang: Technical and strictly necessary cookie containing the language of the session. Removed when the browser is closed.

ac_cookies: Technical and strictly necessary cookie that contains the value of whether the installation of cookies has been accepted. Expires in 1 year since last update.

_ga: Google Analytics cookie that enables the unique visit control feature. The first time a user enters the website through a browser this cookie will be installed. When this user re-enters the web with the same browser, the cookie is considered to be the same user. Only in the event that the user changes browsers will another user be considered. Expires 2 years after last update.

_gat: This cookie is associated with Google Analytics Universal. It is used to limit the speed of request – the limitation of data collection in high traffic sites. Expires in 10 minutes.

_utma: Google Analytics cookie that records the date of the first and last time the user visited the website. Expires 2 years after last update.

_utmb: Google Analytics cookie that records the time of arrival on the webpage. Expires 30 minutes since last update.

_utmc: Google Analytics cookie used for interoperability with urchin.js tracking code. Removed when the browser is closed.

_utmt: Google Analytics cookie. This cookie is used to process the type of request requested by the user. The session expires.

_utmv: Google Analytics cookie. This cookie is used to segment demographics. The session expires.

_utmz: Google Analytics cookie that stores the source of traffic or a campaign to explain how the user came to the website. Expires 6 months since last update.

visitor_id Visitor cookie includes an Id. Unique visitor and the unique identifier of your account. For example, the cookie name visitor_id12345 stores the Id. Visitor 1010101010. The account identifier, 12345, ensures that the visitor is tracked in the correct Pardot account. The visitor value is visitor_id in your Pardot account. This cookie has been set for visitors using the Pardot tracking code.

pi_opt_in If tracking subscription preferences are enabled, the pi_opt_in cookie is set to true or false when the visitor subscribes to or unsubscribes from the follow-up. If a visitor subscribes, the value is set to true, and the visitor’s cookie is added and tracked. If the visitor unsubscribes or ignores the subscription banner, the value of the subscription cookie is set to false. The visitor’s cookie is deactivated and the visitor is not tracked.

visitor_id-hash The visitor hash cookie contains the Id. Account and store an exclusive hash. For example, the cookie name visitor_id12345-hash stores the hash “855c3697d9979e78ac404c4ba2c66533”, and the Id. Account is 12345. This cookie is a security measure to ensure that a malicious user cannot impersonate a visitor from Pardot and access the corresponding potential customer information.

LPV This LPV cookie is set to prevent Pardot from tracking multiple page views on a single asset for a 30-minute session. For example, if a visitor reloads a landing page multiple times over a 30-minute period, this cookie prevents each reload from being tracked as a page view.

pardot A session cookie called pardot is set in your browser while you are logged in to Pardot as a user or when a visitor accesses a form, landing page, or page with a Pardot tracking code . The cookie denotes an active session and is not used for tracking.



  1. Select the Tools icon
  2. Click Settings.
  3. Click Show Advanced Options.
  4. In the “Privacy” section, click Content Settings.
    – Delete cookies: Click All cookies and site data …
    – Do not allow cookies to be stored.
  5. Click Delete Browsing Data (Clear Cache).
  6. Close and restart the browser.

To learn more about Chrome, click here: ? hl = is

Internet Explorer. Version 11

  1. Select Tools | Internet options.
  2. Click the General tab.
  3. In the “Browsing History” section, click Delete Browsing History on Exit.
  4. Select Delete Files.
  5. Select Delete cookies.
  6. Click Remove.
  7. Click OK.
  8. Close and restart the browser.

For more information on Internet Explorer click here: http: //

Firefox. Version 18

  1. Select Firefox | historical | Clear recent history.
  2. In the “Details” side, click the down arrow.
  3. Select the following check boxes: Cookies, Cache, Active logins
  4. Using the “Time period to clear” from the drop-down menu, select All.
  5. Click Clean Now.
  6. Close and restart the browser.

You can accept or decline cookies individually in Firefox Preferences, in the History section available in Tools & gt; Options & gt; Privacy.

For more information on Mozilla Firefox click here: / privacy / websites / # cookies

Safari Version 5.1

  1. Select the Safari / Edit | icon Restore Safari.
  2. Select the following check boxes: Clear history, Delete all website data
  3. Click Reset.
  4. Close and restart the browser.

For more information about Safari click here:

Options – Advanced – Cookies.

Cookie options control the way Opera handles them and therefore their acceptance or rejection.

For more information on Opera click here: / ca-eS / cookies.html

Other browsers
See the documentation for the browser you have installed